• Dispatch by using radio, telephone or computer to transmit assignments and compiling statistics and reports. Monitor radio network.
• Field calls, e-mails, web-based communications and two-way radios transmissions from field staff.
• Record and maintain files or records of customer requests, events, and services performed, charges, inventory and other dispatch information; share information as necessary.
• Create, maintain and enter information into database.
• Compiles and records data for dispatch and other data as required or directed to maintain

• Control access to property.
• Patrol property: residential, commercial and perimeter access.
• Investigate crimes as well as incidents that occur on property.

• First Responders for Fires, Medical problems, Accidents – personal and vehicle crashes, reports of criminal activity.
• At owners request assist by contacting the proper agencies as to power outages, phone and problems.
• Safety observations and inspections.
• Assist with Traffic and speed control.
• Assist with animal control, both domestic and wild.
• Conduct accident investigations (i.e. auto and personal).
• Provide medical assistance (i.e. First aid, contacting 911, reports, etc.).
• Unlock non rental and rental units when requested by owners, guests, VIC Center, etc.
• Watch for security violations and situations.
• Conduct security checks on all offices and retail outlets during and after hours and on weekends. Also, conduct security checks on homeowners’ units when they are away at their request.
• Investigate fire alarms in public buildings and private residences.
• Answer noise complaints from owners and guests.
• Find and identify water leaks and report to Ground Maintenance, landscape companies and/or public utility companies.
• Provide special security for VIPs.
• Provide support to local law enforcement, fire & EMS.
• Assist in serving eviction notices.
• Provide natural disaster support (i.e. hurricanes, tornados, etc.).

• Control and validate access to Sandestin properties.
• Issue and verify vehicles’ passes and decals.
• Maintain all logs associated with controlling entry.
• Provide accurate information to guests, visitors, owners and employees as necessary.
• Produce reports congruous with duties being performed paying close attention to detail.

• Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Qualifications:

• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write reports, and comprehend procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• To perform this job successfully, an individual should have knowledge of Database software and internet software.
• Valid driver's license.

Physical Demands:

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions.
• The noise level in the work environment is usually moderate.
• You must be legal to work in the United States.
• Must be able to pass a pre-employment MVR, Background Check and Drug Screen.