Summary

Responsibilities

• Coordinate and execute the logistics of training programs, including scheduling, room reservations and set-up, lodging, catering, materials preparation and printing.
• Maintain and update training records, learning schedules, program details and rosters leveraging excel, Success Factors (SAP) and Learning Pool.
• Order necessary materials for training programs and prepare, pack, track and ship materials to various locations for training programs.
• Set up and manage program and event registration and participant information for in-person and virtual learning events. Log attendance and upload for training history.
• Maintain and reconcile various spreadsheets and systems to understand program status and progress for over 100 learning programs annually.

• Provide support to the L&D team, including managing communications, preparing reports, creating Power Point presentations and handling general learning and development inquiries from our stakeholders and customers.
• Create and maintain process mapping projects and activities and procedural documents for the learning and development team.
• Point of contact for our internal Tuition Reimbursement policy.
• Assist in the planning and execution of L&D team events, such as conferences, seminars, and team-building activities.
• Maintain learning and development team calendar and email account for program inquiries, troubleshoot and provide follow up in a timely manner.
• Undertake ad hoc projects as assigned, demonstrating flexibility and adaptability.

Minimum Qualifications (required)

• High School diploma or GED, 1+ years’ experience in Learning and Development, Executive Assistance or Human Resources
• Demonstrated ability to coordinate and prioritize multiple enterprise programs, projects and learning initiatives
• Intermediate level experience with Microsoft Forms, MS Planner, and/or MS Project
• Advanced level experience with MS Power Point and Excel
• Attention to detail and ability to prioritize tasks effectively.
• Inquisitive, self-starter with excellent customer service skills.
• Flexibility and adaptability in a dynamic environment.
• Excellent verbal, written, interpersonal and conflict resolution skills
• Effective problem solving and decision-making skills.

Additional Qualifications

• Prior knowledge of various development programs and projects associated with external vendors such as: Franklin Covey, Crucial Learning, My Everything Di SC, Linked In Learning, mentoring and coaching
• Prior work experience of HR systems, e-learning systems, such as SAP Success Factors or Learning Pool
• Survey and Feedback Tools: Tools like Survey Monkey, Google Forms, and Qualtrics to collect and analyze employee feedback.
• Utilize Power BI for data analysis and reporting.
  
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.