Your Impact

The Sr Director Pro Fulfillment provides implementation process guidance, direction, and leadership for Pro Fulfillment. This role leads medium-complex transformation initiatives involving facility footprint decisions, major changes in processes, and innovation support capabilities. This role will lead people, process, and systems across Pro Fulfillment that deliver products to our customers (internal and external). This includes responsibility to create a vision and build upon operational plans, drive a mind-set and culture of continuous improvement, and sustain a culture of learning and development. The role is responsible for regular and ad hoc financial reporting and analysis, measurement scorecards, identifying and mitigating risks, and managing leaders. Exceptional leadership, customer focus, project management and stakeholder management will be key factors in the success of this role. Working across all teams collaboratively in support of the tactical execution and strategy is a key area of focus.

Work with a Winning Team

At Lowe's, our supply chain isn't just a logistics network - it's the powerhouse that drives our entire retail organization.
As a supply chain leader, you'll be the architect of efficiency, empowering our 1700+ stores to serve millions of customers flawlessly. Your strategic vision will cascade through our vast network, transforming how we move products from manufacturers to homes across the nation. We'll provide you with cutting-edge technology and robust resources, enabling you to make data-driven decisions that shape our supply chain industry. Your leadership will not only transform Lowe's, but also impact communities across the U.S., making your role both influential and deeply rewarding.

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Key Responsibilities

• Oversees strategic initiatives within Pro Fulfillment including performance monitoring, key metrics reporting and measurement, data integrity issue resolution and identification, and continuous improvement efforts.
• Provides direct and indirect leadership for the current business model while navigating and adjusting to the future business model with a focus on growth and continuous improvement.
• Delivers on key metrics and financial performance through proactive daily management to mitigate risk – Pro Fulfillment and 3PL’s.
• Directs business and operations strategy projects that produce recommendations for addressing major strategic opportunities.
• Collaborates with Market Delivery leaders on facility start-ups and new process development leveraging team for project support and assistance.
• Executes logistics’ plan (network inbound / outbound) through data collection and analysis to support the evaluation of needed resources as supply chain workflow conditions and store demand changes.
• Acts as centralized contact to effectively root cause processes when moving in and out of function, disseminates effective messaging across the Supply Chain organization.
• Communicates sophisticated strategy topics clearly and concisely to a variety of audiences through both written and verbal communication.
• Strong people leader that is engaging at all levels of the organization - manages well up and down, assesses and acts on talent needs, coaches, and motivates others, provides oversight of staffing levels, prioritizes work, etc.

Minimum Qualifications

• Bachelor’s Degree - Supply Chain, Logistics, Transportation, Engineering, Business, or related field
• 8 years operations leadership experience in Supply Chain, Distribution, Final Mile, Store Operations or related field
• 5 years leadership experience with direct report responsibility
• 8 years business leadership experience in Supply Chain, Distribution, Final Mile, Store Operations or related field

Preferred Skills/Experience

• 2 years operations leadership experience in Supply Chain, Manufacturing, or Delivery

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

Compensation
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.