The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Team Lead to join our CCP team!
Are you passionate about making a difference in your community? Under the general direction of the Program Manager, the Team Lead works collaboratively with other local and/or state social service providers and other appropriate disciplines to provide services for survivors impacted by a manmade or natural disaster. The Team Lead will lead a team of Program Coordinators, outreach specialists and crisis counselors in the field. Trains, debriefs, and provides supervision for the outreach specialists and crisis counselors. Uses data to conduct ongoing needs assessment. Coordinates data collection activities and reviews data form submission for accuracy. Provides coordination and oversight of the Program Coordinators’ plan of service. May perform crisis counseling as needed. This position requires 80% travel, flexible hours, and may provide coverage in the absence of the Program Manager
Your Role in Action:

• Provides supervision to designate staff to facilitate optimal supervision in the performance of job duties/activities (includes individual, data input reviews, coaching, etc.)
• Evaluates work performance of staff supervised and institutes written disciplinary actions for substandard performance when needed in collaboration with the Program Manager.
• Monitors compliance with Disaster grant eligibility and service requirements, service provision and documentation.
• Works collaboratively with inter/intra local and/or state social service providers (i.e. HHSC staff, FEMA, and local providers) in providing consultation, continuity, and effective care delivery.
• Provides ongoing consultation for staff regarding procedures, resources, clinical and personnel issues.
• Participates in patient care monitoring to review the quality of care.
• Participates in program audits and completing plans of improvement in conjunction with the Program Manager.
• Provides coverage as needed for supervised staff and arranges for coverage to ensure continuity of services.

What qualifications you will need:
Education:

• Bachelor’s degree or equivalent required.

Experience:

• Must have 10 years’ experience working in a mental health setting with previous crisis experience.

Required Knowledge, Skills/Abilities:

• Ability to effectively lead others.
• Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
• Ability to identify and offer solutions to resolve problems, using knowledge of the organization to identify helpful resources.
• Effective time management and organizational skills.
• Able to utilize basic Word and Excel documents.
• Must have basic knowledge of principles of the development, implementation and documentation of individualized care and treatment for a wide range of psychiatric conditions.

What we have to offer:
The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.
Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.
Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.
What else you should know:

• This role is designed for those who thrive in a fast-paced, collaborative environment and are passionate about making a tangible impact in the community.
• This role requires travel throughout Harris County and flexible working hours; travel is estimated at 80%.
• Important Notice:This position is funded through a specific grant and is subject to the availability of these funds. The employment term is tied to the duration of the grant, which is expected to be one year.
• This posting is associated with position #7221.

About us:
The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provided care to over 96,000 people in fiscal year 2023!
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.
By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.