Australia Job Openings

Grill'd

Operations Insights Manager

Richmond

FULL TIME

September 20, 2024

Use data to drive restaurant performance, improve processes, and make a real impact. Join the Grill’d Revolution and enjoy incredible perks.
About the job
At Grill’d, we’re not just flipping burgers—we’re redefining the burger experience! Since opening our doors in Hawthorn, Victoria, in 2004, we've grown to over 170 restaurants across Australia. Our mission is simple: serve delicious, healthy burgers and empower our people to lead the way.
We’re expanding rapidly, and we owe our success to one thing—our team. We believe in fresh ingredients, quality food, and providing our people the opportunity to thrive. If you're passionate about what you do and want to be part of a movement that's all about purpose and progress, we want you!
About the Role: As the Operations Insights Manager, reporting to the Operations System Manager, you'll dive deep into data on labour, productivity, throughput & speed using systems like Tanda, Crunchtime, and Power BI. Your insights will directly influence our restaurant performance and drive continuous improvement across the board.
Key Responsibilities:

Deliver labour analytics to optimize rostering, productivity, and labour controls.
Manage end-to-end labour forecasting and RLGL optimization across support office, operations, and restaurants.
Ensure compliance with Enterprise Agreements, Traineeships, and rostering practices.
Analyze Throughput & Speed metrics to improve operational efficiency and set restaurant targets.
Provide detailed Power BI reports on labour, productivity, and performance.
Monitor Crunchtime compliance to reduce wastage, improve stock management, and streamline processes.
Drive productivity improvements through station guide evolution and proactive labour management (events, holidays).
Collaborate with Operations and Restaurant Managers to translate insights into actionable improvements.
Support Operations Team & Restaurant Managers with ongoing feedback and reporting.

What You’ll Bring:

Strong analytical skills with the ability to turn data into meaningful insights.
Excellent stakeholder management and communication abilities.
Previous experience in hospitality is a plus.
Proficiency in Excel (VLOOKUP, pivot tables) and Power BI.
A curious, data-driven mindset with a passion for process improvement.
Adaptable communication style to engage with different audiences.

Qualifications & Experience:

Degree in analytics, business, or finance preferred.
18+ months of experience driving performance to KPI targets through data insights.
Proven experience presenting insights to senior leadership with actionable recommendations.
Strong knowledge of rostering systems.

Why Join Us?

Be part of an innovative, fast-growing team.
Play a key role in driving impactful changes across a leading restaurant brand.
Competitive salary and benefits package. Did we mention free burgers?
A chance to make a real difference and grow alongside Grill’d.

How to Apply: If you’re ready to take your skills to a brand where passion and purpose meet, we want to hear from you! Submit your resume today and join the Grill'd revolution.

New Job Alerts

Stamford Hotels & Resorts

Reservations Agent

Brisbane

FULL TIME & PART TIME & CONTRACT

September 23, 2024

View Job Description

IKEA

Fulfilment Operations Co-worker

Springvale

PART TIME

September 23, 2024

View Job Description

El Jannah Campbellfield

Crew Members - El Jannah Campbellfield

Campbellfield

CONTRACT

September 23, 2024

View Job Description

Qube

Fixed Plant Maintenance Superintendent

FULL TIME

September 23, 2024

View Job Description

Opulence College

Sales & Marketing Officer

Melbourne

FULL TIME

September 23, 2024

View Job Description

Bupa

Finance Manager - Risk and Governance

Melbourne

FULL TIME

September 23, 2024

View Job Description

Nepean Blue Mountains Local Health District

Occupational Therapist Level 1/2 – Homelessness Mental Health Team

Penrith

FULL TIME

September 23, 2024

View Job Description

Sydney Local Health District

Occupational Therapist (Level 4) - Drug Health Services

FULL TIME

September 23, 2024

View Job Description

Infosys Singapore & Australia

Integration Architect

Melbourne

FULL TIME

September 23, 2024

View Job Description

Accessible Care

Speech Therapist

FULL TIME

September 23, 2024

View Job Description

Looking for similar job?

JPMorgan Chase & Co

2025 Operations Traineeship - Australia

Canberra

FULL TIME

August 7, 2024

View Job Description

IKEA

Food Operations Co-worker

Richmond

PART TIME

August 14, 2024

View Job Description

ISS Group Holdings Limited

Australia - Vessel Operations Officer

Townsville

FULL TIME

August 17, 2024

View Job Description

Voyages Indigenous Tourism

Airport Operations Officer

Yulara

FULL TIME

August 27, 2024

View Job Description

Qatar Airways

Digital & Marketing Operations Coordinator- Melbourne, Australia

Melbourne

August 23, 2024

View Job Description

Team Member

Burwood

FULL TIME

September 23, 2024

View Job Description

Infosys Singapore & Australia

Integration Architect

Melbourne

FULL TIME

September 23, 2024

View Job Description

Accessible Care

Speech Therapist

FULL TIME

September 23, 2024

View Job Description