Company Description
About us:
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.


We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description
As a Regional Delivery Lead, you will be at the forefront of delivering excellence in project and program management within your designated region. This leadership role is pivotal in managing and mentoring Project Managers (PMs), ensuring high delivery standards, maintaining strong client satisfaction, and achieving optimal delivery margins. You’ll be the cornerstone of regional success, elevating both client satisfaction and team performance to new heights.


In this role, you will lead, mentor, and develop Project Managers within your region, helping them reach their full potential and achieve outstanding delivery outcomes. You’ll take charge of overseeing delivery margins, focusing on maximising efficiency and profitability across all projects. Building and maintaining strong client relationships will be essential, as you'll ensure a high level of satisfaction through seamless project delivery and exceptional client engagement.


As the regional champion, you'll play a strategic role in aligning all projects with the company's broader goals. Your leadership will be critical in creating a high-performing team that consistently delivers value to clients and drives success within your region.

Qualifications

• Extensive experience in project and program management, ideally within a client-facing or consulting environment
• Proven track record of managing delivery teams and driving successful outcomes across complex projects
• Strong people management skills, with experience mentoring and developing Project Managers
• Excellent communication and relationship-building abilities for engaging with clients and stakeholders
• Detail-oriented with financial acumen, able to maintain delivery margins and manage budgets effectively
• Problem-solving skills and adaptability, with the ability to make decisions under pressure
• Strategic mindset with a focus on delivering impactful results and aligning projects with broader company goals

Additional Information
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Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.


NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements, please email recruitment@au.ncs-i.com.


Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.


Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks