• Full time hours
• Maximum term contract for 12 months
• Location – Flexible (based in QLD)

About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
Red Cross Emergency Services assists people and communities before, during, and after emergencies. The team’s work supports communities, groups and individuals to prepare for emergencies as well as assisting with response and disaster recovery.
In this position you will manage the delivery of our vital external delivery of Red Cross programs, ensuring they are efficient, impactful, and meet the needs of the communities we serve. You’ll play a central part in managing service quality, coordinating program delivery, and supporting a diverse team of staff and volunteers across multiple locations, while monitoring, evaluating, and reporting on program activities to measure impact. You will analyse data on service outcomes and performance metrics, preparing regular reports for senior leadership and external partners to ensure transparency and accountability.
Your leadership skills will be crucial in supporting a geographically diverse team of volunteers and staff members, cultivating a motivated and high-performing workforce dedicated to our mission. Your ability to inspire and guide others will be essential in fostering a collaborative environment that enhances program delivery and strengthens team performance.
What you will bring

• Prior experience in project management, community engagement, or emergency management with a focus on external program delivery
• Demonstrated leadership skills in managing, and developing team members or volunteers
• Strong ability to build and maintain relationships with internal and external stakeholders
• Exceptional written and verbal communication skills, with experience in reporting and documentation
• Proficiency in Microsoft Word, Excel, Outlook, and relevant database applications
• A relevant four-year degree with one year of relevant experience, or a three-year degree with two years of relevant experience, or lesser formal qualifications with substantial years of relevant experience
• Working with Children Check (Blue Card)

Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. Competitive remuneration + superannuation + access to salary packaging.
For additional enquiries please contact Carolyne Doherty on 0410 794 523 for a confidential discussion
Applications close at close of business 21 November 2024
Whilst we appreciate interest in our roles, we will not engage with or accept candidates from agencies or consulting firms on this occasion.
Job Ref #: 11469

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.