• Maximum term position until 30 June 2025
• Full time hours
• Based in Aitkenvale

About the role
The Street to Home program supports people who are homeless to live safely and develop pathways out of homelessness.

In this role, you will provide mobile, outreach and centre based case management support to individuals and families experiencing vulnerabilities in Townsville.
You will operate from a strengths based and capacity building framework to ensure the promotion of social inclusion, human rights, participation and consumer choice.

You will work with other agencies and organisations in a collaborative approach to source appropriate support for clients. In addition, you will also contribute to co-design process and adapt and innovate ways of working in order to improve Red Cross's response to the needs of clients.
Street to Home incorporates a mobile outreach service. The morning outreach starts at 7AM Monday to Friday and every alternating Saturday 7AM-11AM.
What you will bring

• Sound casework/ case management experience including holistic assessment of client needs and development of case plans
• Experience in working competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humility
• Well-developed interpersonal and written communication skills
• Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies)
• Proven capacity to be adaptive and resilient and to work independently in a self-directed manner, and also as a member of a team
• Working with Children Check and Australian Driver Licence are mandatory requirements of this role

Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $85,145.84+ superannuation + access to salary packaging.
For additional enquiries, please contact Janelle Bulman on 0478 882 440 for a confidential discussion.
Applications close at close of business on 21 November 2024.
Applications will be reviewed as they are received and the application closing date may be brought forward, therefore you are encouraged to apply as soon as possible.
Whilst we appreciate interest in our roles, we will not engage with or accept candidates from agencies or consulting firms on this occasion.
Job Ref #: 11710

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.