We are looking for a highly skilled and experienced Senior Technician to join our team. The ideal candidate will have a strong background in technical support, maintenance, and troubleshooting across various systems and equipment. As a Senior Technician, you will be responsible for diagnosing and resolving complex technical issues, performing regular maintenance, and ensuring the optimal performance of all technical systems. You will also be expected to mentor junior technicians, provide training, and contribute to the continuous improvement of our technical processes. The role requires excellent problem-solving skills, attention to detail, and the ability to work independently as well as part of a team.
Responsibilities
Diagnose and resolve complex technical issues.
Perform regular maintenance on systems and equipment.
Ensure optimal performance of all technical systems.
Mentor and train junior technicians.
Manage multiple tasks and projects simultaneously.
Interact with guests and team members.
Document technical procedures and solutions.
Provide technical support and guidance to other departments.
Develop and implement technical training programs.
Ensure compliance with safety and quality standards.
Provide on-call support as needed.
Participate in technical meetings and discussions.
Prepare technical reports and documentation.
Requirements

• Minimum of 5 years of experience in technical support or maintenance in the hospitality industry.
• Strong problem-solving and troubleshooting skills.

Job Type: Full-time