· Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience
· Sound practical experience in the implementation, support, testing, operation and maintenance and best practices of storage and backup infrastructure for large-scale distributed deployment
· Sound practical experience in SAN/NAS network fundamentals (TCP-IP, FC, FCo E, i SCSI, WWNN, WWPN)
· Sound practical experience in VMware virtual environments and v SAN
· Sound practical experience in one or more of Enterprise Backup software
· Sound practical experience in deploying, monitoring and troubleshooting Windows Server VMs
· Certification in one or more of enterprise storage, hypervisor or backup products is a plus
· Central administration of enterprise storage and backup resources including remote sites
· Central administration of VMware infrastructure including monitoring, patching and troubleshooting
· Ensuring all required file systems, system data, operating systems and databases are successfully protected
· Identifying operational problems and contributing to their resolution
· Ensuring the NCIA, and Information Security principles and practices are applied on system and product solutions under AOR including compliance and hardening

Desirable Qualifications/Experience:
· University Degree in a Science, Technology, Engineering or Mathematics discipline
· Sound practical experience in scripting (Python, Power-Shell, etc.) for Storage/Backup Automation or collect data/event from storages
· Experience from working in a service provisioning organization
· Prior experience of working in an international environment comprising both military and civilian elements
· Knowledge of NATO responsibilities and organization

DUTIES/ROLE:
· Daily Operations and Maintenance:
ü Guarantee seamless operation and upkeep of NISC Iaa S Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds
ü Perform system administration tasks for other Iaa S-related assigned systems
· Troubleshooting and Issue Resolution:
ü Identify and troubleshoot issues promptly, assisting in their timely resolution
· Change Management and Documentation:
ü Follow change management processes diligently
ü Update network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones
· Strategic Support and Coordination:
ü Provide advice and support to the Iaa S Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle
ü Foster close and coordinated ties with Iaa S management to ensure harmonized efforts and synchronized outcomes across all activities
· SLA Compliance and Process Development:
ü Monitor compliance with Service Level Agreements (SLAs)
· Ad Hoc Responsibilities:
ü Undertake ad hoc tasks related to the NISC Business Area's responsibilities
· Availability and Flexibility:
ü Be prepared to work during scheduled maintenances, service affecting activities, and contingency situations beyond regular business hours
ü Be on-call after working hours on weekends if necessary
· Travel and Deployment:
ü Be ready to travel and work at various locations, including SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other datacentres in NCIA's responsibility as required