Belgium Job Openings

Louis Vuitton

CLIENTELING & COMMUNICATION INTERN

Brussels

FULL TIME

October 18, 2024

Poste

You will be part of the Clienteling & Communication Team of the Benelux & Nordics region and will have the opportunity to discover the Louis Vuitton retail world in the Brussels based head-office. You will provide operational support to the stores and will gain a deep insight of our network. You will learn how to follow a retail activity with high standards of performance and will enjoy the energy and spirit of a small & dynamic and multitask team.
Some tasks and projects you will be involved in:


Missions

  • CLIENTELING
    • Weekly, monthly reportings on clienteling activity rom store : Outreaches / Appointments/ contact rates…
    • List extractions, follow up and analysis using different softwares : Client Analysis Tool, Marketing Target, Salesforce
    • Creation and sharing of clienteling tools to stores: templates, pictures, lookbooks…
    • Animation of the “clienteling community” through different channel of communication and to different audiences
    ICON phones:
    • Follow up on phone attribution to the store teams (new comers and leavers)
    • Coordination with HR and IT teams
    • Full follow up on invoicing (operators in each of our 7 countries)


    PR / COMMUNICATIONS
    • Follow up on Media publications & Press Clipping (weekly & monthly reporting)
    • PR Agency coordination with Manager (monthly calls, press days, press launches, press trips, etc)
    • Shooting coordination (liaising with stylists, liaising with Paris to request looks, follow up on the delivery/ pick up…)
    • Influencers loans and gifting coordination


Profil

  • Fluent in English; knowledge of Dutch, French, Nordic languages is an asset.
  • Very good organizational skills, ownership
  • Ability to work with deadlines, prioritize multiple tasks without losing the eye for details.
  • Proactive, flexible and a team player
  • Experience in retail is an asset.


Informations complémentaires

  • Start Date: Internship starting in December 2024 / January 2025 for 6 to 12 months.
  • Location: Louis Vuitton Benelux & Nordics Head Office (Brussels, Belgium)
  • Mandatory: Internship convention provided by universities.

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