Belgium Job Openings
Televic
Customer Succes Manager
Izegem
November 14, 2024
- Passionate about Customer Success?
- Looking for a job in a Saa S environment?
- Eager to start and grow your career within international company?
- Proactively guiding customers throughout their entire lifecycle.
- Identifying opportunities for cross-sell and up-sell.
- Maintaining regular contact with customers to understand their needs and ensure an optimal experience.
- Collaborating with sales, product development, and support teams to provide customers with the best solutions.
- Analyzing customer data to detect potential issues and taking preventive actions.
- Taking initiatives to assist customers in using our software.
- Contributing to the continuous improvement of our customer service processes and tools.
- You will report to head of Sales.
- You have at least 3 years of experience in Customer Succes or Account Management, preferably in a Saa S context.
- Excellent communication and interpersonal skills.
- A customer-oriented mindset with a proactive attitude.
- Experience managing multiple customer accounts and building strong customer relationships.
- Analytical skills and experience interpreting customer data
- You are proactive and a team player.
- You are preferably familiar with an international context and open to travel.
- You can express yourself fluently in Dutch, English and French.
- The chance to work with state-of-the-art solutions in a fast-growing market.
- A key role in a dynamic and growing company.
- An inspiring work environment where you can make a real impact.
- An attractive salary, supplemented with our personalized Televic Bonus Plan as well as legal benefits;
- A stimulating, no-nonsense environment with an eye for your unique talents and room for personal growth.
- Passionate colleagues driven by teamwork and a constant drive to innovate.
If you have any questions our HR representative is happy to help you.
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