At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Desktop Support Engineer / End User Computing Specialist to join our Uni Que team in Braine L’Alleud, Belgium!

• Provide efficient and effective desktop computing engineering support services focused on commercial technologies augmenting the capabilities of the Purchaser.
• Leverage industry expertise and best practices in installation, configuration, monitoring and daily operation of commercial off the shelf (COTS) technologies and software in the end user computing area.
• Ensure healthy and functional end user computing environment providing to the end users devices that are compliant with the security and functional requirements.
• Improve the fault tolerance and disaster recovery of the IT systems thus enhancing the overall business continuity.
• Improve the maturity of the IT Operations by standardizing and optimizing activities and documenting procedures.

Requirements
What do you need to succeed in this position?

• 5+ years of experience in:

• Windows client Operating system administration and deployment: Problem solving, strong knowledge of windows 10/11 OS, Diagnose and resolve technical issues, support software and hardware related problems.
• Active Directory (AD and Group policy): Managing users and computers, handling remote access groups, creating and maintaining AD objects, performing routine administrative tasks.
• Assisting in the creation, modification, and maintenance of Group Policies to enforce settings across user devices.
• Managing IP address provisioning and reservations, troubleshooting basic network issues on end-user devices.
• Application COTS Troubleshooting: Ability to diagnose issues related to COTS applications, proficiency in installing and configuring, integration with exiting system, ensuring seamless operations

• 3+ years of experience in Microsoft Configuration Manager (former SCCM): Deploying software packages, managing OS deployments/upgrades, and applying monthly patch updates across end-user devices.
• 2+ years of experience in Trellix Endpoint: Assisting with device encryption, applying policy settings, configuring firewall rules, and controlling external device (USB) access.

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.