Belgium Job Openings

Vector Synergy
Video Conferencing Technician
Mons
November 12, 2024
Mons, Belgium
Security Clearance:
NATO Cosmic Top Secret
Reference No:
2024-0294 / Mons
Introduction:
NATO Digital Workplace Centre (NDWC), part of NCI Agency, provides simple yet innovative solutions that underpin the Digital Transformation of NATO by providing feature-rich Digital Workplace, which enable NATO staff members to connect, communicate, and collaborate.
Shared Workspace service area deliver the following user-facing services to NATO Commands, NATO Force structure and Nations in all 32 Allied Nations:
- Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.
- Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting across multiple separate networks of different classifications
Skills, knowledge, experience required:
- Strong knowledge and experience (minimum 3 years) in managing VTC room systems including VTC codec (HP/Poly, Cisco), camera’s (HP/Poly, Panasonic), projectors (Epson), monitors (NEC), control processors (Crestron, Extron), microphone systems (Televic), video matrixes (Extron) and other peripherals;
- Strong knowledge of HP/Poly and PEXIP Videoconferencing Technologies such as Poly Clariti Core/Edge, Poly Clariti Manager, PEXIP back-end infrastructure, Diagnose and resolve technical issues, support software and basic associated network related problems;
- Good knowledge and experience (minimum 2 years) in:
- Managing VMWare v Sphere and VMWare v Center;
- Monitoring platforms such as n Genius One, CA Performance management, CA Spectrum;
- Troubleshooting basic network issues (including boundary protection devices) on servers and end users; Splunk log monitoring and analysis, n Genius One monitoring and analysis
- Providing prompt, professional, and effective resolution of technical issues (including incidents) escalated from Level 2 and, in some cases, Level 3 support and end users across all security domains within the Area of Responsibility (AOR) of the Service;
- Liaising with other teams to troubleshoot technical issues at various levels (network, backend, frontend, firewalls);
- Performing root cause analysis to reduce recurring technical issues.
If you are interested, for further information, please contact the point of contact for this offer.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com
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