Brazil Job Openings

Amazon Servicos de Varejo do Brasil Ltda.

Sr. UX Writer, Shopping Experience

São Paulo

FULL TIME

September 19, 2024

Brazilian Portuguese native language knowledge;
English: speak, write, and read fluently;
5+ years of UX Writing, content, marketing or related field experience

Are you looking for a new challenge in a fast-paced, innovative company? Are you passionate about languages and cultures? Come make history at Amazon’s Content and Localization Brazil team! As a UX Writer, you will work closely with product managers, designers, and engineers in a hands-on role, building personalized experiences for our customers filled with local culture, inspiration, and delight. You will participate on new product launches, from the early development stages to the final launch, creating a unique and local experience with your linguistic expertise.
The UX Writer will focus on localizing customer-facing projects for Amazon.com.br, streamlining processes, guaranteeing deliveries on time, leveraging AI tools and, of course, bringing Brazilian Portuguese expertise to our content.

Key job responsibilities

Translate, review, optimize, and create UX content in Brazilian Portuguese.
Plan projects deliveries and workflows, based on different business needs and priorities.
Define and implement guidelines and voice tones according to each launch.
Create and maintain glossaries.
Control and improve machine-translation engines’ quality by assessing output and providing linguistic feedback.
Provide feedback and linguistic coaching to your peers, external vendors and engage in quality improvement initiatives when needed.
Partner with designers, product managers and engineering on product and feature launches.
Collaborate with global partner teams build improvements for CX and to improve processes or tools where needed.
Attend meetings with global teams to align the localized experience for features, products, and services.
Use research methodologies to turn customer feedback into actionable findings.
Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
Understand and respond to data (metric tests, usability studies), using that to inform future design.
Bachelor's Degree in Linguistics, Journalism, Language (Letras) or similar
Ability to problem-solving in the face of ambiguity, work autonomously, and multi-task
Familiarity with research methodologies and turning customer feedback into actionable findings
Experience working in a collaborative team and working directly with developers and stakeholders for implementation of Localized Content

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