Brazil Job Openings
Amazon Servicos de Varejo do Brasil Ltda.
UX Writer, Shopping Experience
São Paulo
FULL TIME
September 9, 2024
- Brazilian Portuguese native language knowledge
- English: speak, write, and read fluently
- 2+ years of UX Writing, content, marketing or related field experience
The UX Writer will focus on localizing customer-facing projects for Amazon.com.br, streamlining processes, guaranteeing deliveries on time, leveraging AI tools and, of course, bringing Brazilian Portuguese expertise to our content.
Key job responsibilities
- Translate/Review/Create UX content for Brazilian Portuguese.
- Plan project’s deliveries and workflows, based on different business needs and priorities.
- Control and improve machine-translation engines’ quality by assessing output and providing linguistic feedback.
- Provide feedback and linguistic coaching to your peers, external vendors and engage in quality improvement initiatives when needed.
- Partner with product managers and engineering on product and feature launches.
- Collaborate with global partner teams build improvements for CX and to improve processes or tools where needed.
- Using research methodologies to turn customer feedback into actionable findings.
- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
- Understand and respond to data (metric tests, usability studies), using that to inform future design.
- Bachelor's Degree in Linguistics, Journalism, Language (Letras) or similar
- Ability to problem-solving in the face of ambiguity, work autonomously, and multi-task
- Familiarity with research methodologies and turning customer feedback into actionable findings
- Experience working in a collaborative team and working directly with developers and stakeholders for implementation of Localized Content
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