Canada Job Openings
Breezeful
Account Manager
PART TIME
August 31, 2024
Breezeful is Canada's tech-enabled mortgage brokerage operating in Ontario, British Columbia, Alberta, New Brunswick, Saskatchewan and Nova Scotia. We're proudly backed and under Dominion Lending Center (DLC), boasting an impressive mortgage volume exceeding $50B.
We are seeking a dynamic and results-driven Account Manager to join our team.
As an Account Manager (AM) you are the first person our agents meet when they join Breezeful and will be their account manager from that day forward. You will support our agents with everything including but not limited to understanding Breezeful, training on our tools and programs, assisting with marketing requests and more. As an AM you are passionate about your customers and delivering a world class experience.
At Breezeful you will:
- Manage a portfolio of agent by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
- Promote the adoption of Breezeful technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
- Provide essential marketing support by answering questions, creating collateral and being the liaison to marketing specialists for more complex support requests
- Partner with the Recruitment and Onboarding team on strategy and logistics for welcoming new agents to Breezeful
- Support ongoing projects such as new office openings, national initiatives, and new Expansion.
- Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
- Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
- Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Pay: $50,000.00-$70,000.00 per year
Expected hours: 5 – 20 per week
Additional pay:
- Commission pay
- Company events
- Flexible schedule
- Work from home
- French not required
- Monday to Friday
Expected start date: 2024-12-02
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