Job title: SAS Grid ADMIN
Job location: Ontario, Canada (remote)
Job type: Contract
JD :

• SAS products understanding and architecture experience.

• SAS Grid ADMIN-L3, (Mandatory)

• As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues

• SAS Viya Admin experience

• SAS product migration to cloud – GCP/AWS/Azure

• SAS migration to next version and different platform

• Unix shell scripting

• Experience on User support for SAS Grid platform

• Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manage

• Plan and schedule Changes, Coordinating with different stakeholders

• Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement

• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination

• Prepare Weekly and monthly status reports

• Participate in business meetings with various stake holders on a need basisz

• Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs

• Effort estimation/reviews on need basis for new projects

• Training of new team members

• Able to work on Knowledge acquisition and updates to related documents

• Minimum work experience: >10 YEARS

• Working experience with ticketing in service Now

• Troubleshoot on system performance and Enhancements

• MS Excel experience

Job Type: Fixed term contract
Contract length: 12 months
Pay: $60.00-$65.00 per hour
Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• 8 hour shift

Work Location: Remote