As the Vice President of Operations, you will

• Oversee numerous back-of-house departments, including Delivery, Warehousing, Reverse Logistics, and Customer Support.
• Execute the strategic plan in alignment with the company’s goals.
• Ensure operational efficiency and effectiveness across all managed departments.
• Develop and implement policies and procedures that improve operational performance.
• Foster a culture of continuous improvement and high performance.
• Lead and mentor a team of dedicated professionals.
• Maintain a customer-first mindset in all operations to support our customer-centric organization.

To be successful in this role, you have

• Proven experience in a senior operations role within a medium to large-sized company.
• Demonstrated ability to manage multiple departments and drive operational excellence.
• Strong leadership skills with a focus on servant leadership.
• Excellent problem-solving abilities and a proactive approach.
• High integrity and the ability to earn the trust of key stakeholders.
• Commitment to long-term goals and the future success of the business.
• Experience in Retail and/or Distribution is a major asset.

Why Join Trail?

• Extended Health Benefits
• Merit Performance
• Generous employee discounts
• Gym membership discount
• Professional Development Programs
• Employee Recognition Program
• Company events
• Paid Volunteer