MSD

Franchise Manager

Prague

FULL TIME

October 10, 2024

Job Description

Position Overview:

  • Leads business team within given therapeutic area, responsible for both planning and executing strategy and tactics, aiming to achieve annual budget targets, and responsible for allocating given resources.
  • Partners with a broad cross-functional team inside and outside the country, enabling all functions to align and perform toward common strategic priorities.
  • Manages relationships with top customers and opinion leaders, ensuring the building of a strong brand and recognition as a partner and contributor to the development of the healthcare system.

Primary Activities

People Management

  • Manages a team of account and patient journey managers, ensuring understanding of shared goals and priorities, company strategy, expected behaviours and ways of working.
  • Completes assessments of developmental needs for their direct reports and secures the relevant learning opportunities for all direct/indirect reports in line with business needs, developmental needs and career goals
  • Allocates time for double visits for field employees to get a better understanding of their performance and help them to develop through performing coaching sessions and business plan discussions.
  • Leads cross-functional collaboration within and outside the team; recognizes best practices and fuels discussion on including them in brand and franchise planning.
  • Leads, motivates, rewards and recognizes team members at regular intervals.
  • Enforce strict compliance in stakeholder engagements, documentation and interactions.

Customers and Account Management

  • Has an excellent overview of the healthcare system in the Czech Republic; understands the landscape, current global trends and developments within the therapeutic area; can point out global Centres of Excellence and leaders in the field of science.
  • Understands the patient’s and customer’s journey within the therapeutic area; uses this knowledge to drive efforts aiming to archetype key and top accounts and adjust the approach to the specific situation.
  • Oversees the segmentation and targeting process, understanding the source of business and mapping the potential within a given therapeutic area to allocate resources properly.
  • Navigates between prescribers and hospital management / key decision makers, understanding their priorities and discovering their needs; guides the team in developing account and customer engagement plans.
  • Builds and sustains relationships with key external stakeholders, customers, and scientific leaders by demonstrating expertise, competence and trustworthiness; cultivates an extensive network; applies knowledge of processes, interrelationships, and the industry to work collaboratively
  • Design, develop and roll out solutions addressing customers' and patients’ needs, leveraging account knowledge and cross-functional team experience; drives innovative approach and can partner with customers to maximize treatment outcomes. Coordinates resources across our company to support collaboration goals.

Business Management

  • Understands market dynamics, competitive landscape and franchise performance to shape strategic and tactical plans.
  • Follow local trends in healthcare legislation, including the distribution of medicinal products; navigate through the political environment and explain the system's complexity to regional stakeholders.
  • Demonstrates a strong understanding of medical concepts and products to interpret and discuss medical literature and educational material with external customers.
  • Lead cross-functional team in creating local translation of global/regional franchise/brand strategy; champion new product launches and guide the team on launch excellence process.
  • Works closely with the local pricing and market access team to communicate value appropriately, drive access, and support patient care.
  • Oversee creation of tactical plans; oversee allocation of promo budget; translate company objective to team priorities.
  • Represents our company in discussions and negotiations with hospital stakeholders; partner with the Commercial Channels Lead to introduce the commercial strategy for a given franchise.
  • Ensures timely and complete documentation for all promotional and non-promotional activities and secures compliance with all internal and external rules and regulations.

Education & Experience:
  • 3 years+ experience in the pharmaceutical/related industry with adequate experience working in a customer-facing role required
  • At least 2+ years in people management required
  • Degree in Business (Sales/Marketing) or relevant subject or fields (e.g. medicine/pharmacy/engineering/research/other sciences) required
  • Strong knowledge of customer/business strategy
  • Understanding of local healthcare and reimbursement systems
  • English Language required
  • Experience in Marketing required

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.


Employee Status:
Regular
Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:
Hybrid
Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:
10/24/2024
  • A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R307544
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