What are we looking for?

If you're passionate about engaging customers and creating a great experience you have a place with us. Sentinel One is growing its Professional Services team and looking for an endpoint (EDR/XDR) consultant with focus on cloud technologies. The role of the consultant is to support the professional services team in developing best practices as well as directly handle complex implementations and consultative engagements in order to deliver exceptional quality services and mission-critical security solutions.
You should have impeccable technical and communication skills and can create win/win environments for all parties that you work with. If this is you, and you want to be part of a next-gen cybersecurity technology in a company with a fantastic culture, we would love your help to drive service excellence!

What will you do?

• Act as the primary consultant for customer onboarding activities as they relate to cloud architectures and Sentinel Endpoint Solutions.
• Assist with troubleshooting and debugging Sentinel deployments involving cloud environments and endpoint solutions.
• Deliver implementation, enablement, and advisory services for Sentinel One Endpoint and related cloud-based products and technologies.
• Consult with customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives.
• Work with customers as a trusted advisor, helping guide them on ongoing security best practices, platform management, and product usage.
• Represent and advocate for customer needs and issues across departments.

What skills and knowledge should you bring?

• Field Services Experience: 5+ years in a field services role (professional services, pre-sales, support, etc.), preferably in a cybersecurity-related domain.
• Cloud Platforms: Great understanding of major cloud platforms (AWS, Azure, GCP) & ability to implement in these environments.
• Cloud Administration: Proven experience in cloud administration and in-depth knowledge of cloud technologies from major providers.
• Containerization: Experience with containerization technologies (Docker, Kubernetes).
• Operating Systems: Proficiency in Windows required, and preferably good knowledge of Linux, and mac OS operating systems (installation, configuration, administration, security best practices).
• Preferably, experience with Endpoint Detection and Response (EDR/XDR tools).
• Endpoint Management: Experience with SCCM, Intune, or similar endpoint management tools.
• Preferably, knowledge of Networking Concepts: Solid knowledge of networking concepts (TCP/IP) and cloud network designs.
• Ideally, Automation and Scripting: Proficiency with automation tools or scripting languages (Python, Power Shell, Bash).
• Ideally, Security Practices: Strong knowledge of security technologies, architecture, and operations, including threat handling, incident response, and SOC operations.
• Customer-Centric: Possess a customer-centric approach with a strong desire and ability to work with customers in a technical capacity.
• Industry Certifications: Industry certifications showing domain expertise in cloud technologies and endpoint solutions.

What will set you apart from other candidates?

• Experience in scripting with APIs, creating automations etc.
• Training and enablement services delivery experience.

Why Us?

• Generous RSUs (Restricted Stock Units) and ESPP (Employee Stock Purchase Programme) available
• Annual bonus based on your performance, paid out in 2 instalments
• Flexible time off on top of the standard 5 weeks of vacation
• Flexible paid sick days and fully paid short term sick and short term nursing leave
• Global gender-neutral parental leave (16 weeks, beyond the leave provided by the local laws) and grandparent leave
• Volunteering paid day off and additional paid company-wide days off (e.g. 4 days in 2022)
• Premium life insurance, private medical care and pension insurance contribution
• Monthly Meal & Wellbeing Allowance
• Global Employee Assistance Program, including confidential counselling related to both personal and work life matters
• High-end Mac Book, or Windows laptop, home-office-setup gear and a work-from-home allowance
• Full access to the Udemy Business platform for hard and soft skills training, as well as support for continued learning
• Refreshments and snacks at the offices
• Optional company events for those who like to meet outside of work (sports days, BBQs, charity events, etc.)
• Above-standard referral bonus