Czech Republic Job Openings

JetBrains

Social Media Lead

Prague

August 8, 2024


At Jet Brains, code is our passion. Ever since we started back in 2000, we have strived to create the most effective tools for professional software development and to make the Jet Brains name synonymous with innovation, community, and excellence in the software development world.
We're on the hunt for a Head of Social Media to drive Jet Brains’ social media presence. Reporting directly to the Head of Mar Com, this role demands a hands-on approach, a knack for complex social media strategies (multi-channel, multi-product, and cross-regional), a passion for storytelling, and a proven track record in amplifying brand voices across the digital sphere.
In this role, you will
  • Oversee the Jet Brains social media presence and management, including platforms, accounts, tools, and guidelines.
  • Develop and implement multi-channel, multi-product, and cross-regional social media strategies that align with the marketing OKRs on the company, regional, and product levels and transmit Jet Brains’ brand values and tone of voice.
  • Create or curate social media content plans where the storytelling resonates on both a professional and personal level, effectively engaging B2B and individual audiences alike.
  • Work seamlessly across Mar Com, PR, brand, product, and other relevant teams to ensure plans are executed effectively.
  • Provide insightful analysis and reports to stakeholders on social media performance, highlighting successes and offering actionable recommendations to improve key growth metrics such as follower count, engagement rate, and reach.
  • Continuously refine and promote Jet Brains’ general and channel-specific social media guidelines and best practices within the company.
  • Identify and capitalize on emerging social media trends and platforms, adapting strategies to maintain relevance and engagement.
  • Quickly and effectively identify and manage any potential social media crises to protect the company’s reputation.
  • Monitor social media channels for engagement opportunities, responding promptly and cooperating with relevant teams.
  • Curate and optimize channel moderation that is primarily handled by the Support team and overseen by channel owners to cultivate a positive and engaging community environment.
We will be happy to have you on our team if you have:
  • A bachelor’s degree in marketing, communications, or a related field, with an MBA or relevant master's degree being a plus.
  • At least 5 years of experience in social media management, 2 years of which in a leadership role, with experience working on a global IT product or brand being a big plus.
  • A passion for social media marketing and a strong understanding of the social media realm, including platforms, tools, trends, and best practices.
  • Extensive experience developing and executing social media strategies for X (Twitter), Linked In, and Facebook – experience with Instagram, Tik Tok, You Tube, Twitch, Threads, We Chat, or Bilibili would be a big plus.
  • A proactive and results-driven approach with a strong sense of accountability.
  • Excellent communication and interpersonal skills, particularly with the ability to see the big picture and accommodate the expectations of multiple stakeholders.
  • The ability to manage multiple projects simultaneously and meet deadlines.
  • Prior experience with external creators and agencies.
  • Fluency in both written and spoken English.
Team
Marketing
Locations
Czech Republic (Prague)
Germany (Munich, Berlin)
Netherlands (Amsterdam)
Poland (Warsaw)
remote (Armenia, Cyprus, Serbia)


  • Fascinating work in a friendly team.
  • A flexible working schedule.
  • 30 days of paid vacation (local regulations apply).
  • An office library with specialized work-related books and magazines.
  • A comfortable working environment, ergonomic workstations, a gym and leisure facilities, and a range of commuter benefits.
  • Excellent opportunities for professional and personal development, including travel to professional conferences worldwide, access to the Linked In Learning platform, and more.
  • Additional benefits include: lunch, free refreshments, and snacks provided in the office, and much more.
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