Czech Republic Job Openings
Infosys BPM
Technical Support with Turkish
Brno
FULL TIME
November 20, 2024
We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
A world leading company in the automotive sector has trusted Infosys to transform their Service Desk on a global level. To be successful in this journey, we are looking for a dedicated Danish speaking Service Desk Employee to join our team in Brno.
Job offer
Your tasks in detail:
- Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, IT equipment and networks
- Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (Service Now) with the Client, professional technicians (L2 support)
- Ability to speak and write in English and Turkish fluently
- Good communication skills
- Multitasking and problem solving skills
- Knowledge of Windows, Android or i OS, Microsoft Office, etc.
- Experience in IT support is beneficial but not mandatory
- Hybrid Work Model
- 25 Days of Paid Leave
- Performance Bonus
- Meal Allowance
- Multisport Card
- Benefit Card
- Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic
- Financial Reward for Referring Your Friends
- Expat Assistance Services for New Joiners
- Relocation Package (for candidates relocating from other EU countries)
- Team Building Activities
- Long-Term Career Prospects
- Performance Bonus
Job Type: Full-time
Language:
- Turkish (Required)
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