Denmark Job Openings
Nexi Group
Application support specialist
FULL TIME
September 11, 2024
Why join us in 2024?
Would you like to help keep Denmark running?
We are looking for a customer oriented, service-minded, strong communicator to join our 2 nd level application support team for the e ID (electronic identification) solution Mit ID.
Mit ID is critical infrastructure in Denmark developed in collaboration between the Danish state and financial institutions to have a single solution working across public and private sector. Mit ID has more than 5.2 million users in the 5.95 million Danish population.
In your daily work you will engage with customers as well as a lot of highly skilled colleagues among us like developers, testers and architects working in the Mit ID project.
You will be joining a team of five colleagues, where we deeply value open communication, collaboration, and mutual respect. While we are dedicated to excellence, we also believe in having lots of fun along the way.
Key responsibilities and tasks
- Delivering expert application support for microservices-based application
- Seamlessly collaborating with end-user support and development teams to ensure timely technical and business case resolutions
- Exercising comprehensive end-to-end ownership for assigned cases
- Meticulously troubleshooting and analysing existing cases to uncover trends and patterns
- Ensuring strict compliance with both internal team obligations and contractual commitments Efficiently managing the backlog and enhancing the knowledge base through detailed documentation
What makes you the best person for this job?
- Fluency in Danish and English is a must for both written and oral communication
- We're looking for someone with 2-3 years of hands-on experience in Java, .Net, or C#, so you can hit the ground running
- Being comfortable with Oracle DB, SQL queries, and everyday operating systems like Windows and Linux is crucial
- Have you ever been the go-to person for supporting mobile or web applications? That's precisely the kind of experience we need
- Familiarity with the ITIL framework is a plus, but if you're not familiar yet, we'll help you get up to speed
What makes you the best person for this job?
- Having excellent analytical and investigational skills.
- Being able to thrive in a busy, fast paced environment and keep a level head during peak hours.
- Having a strong will to find a solution/workaround for the incident/issue at hand in record time.
- Being self-driven while having a proactive attitude. Excellent communication and cross functional collaboration skills.
If this opportunity has sparked your interest, we're excited to hear from you! Don't miss out on the chance to be part of our dynamic team. Send in your application today and let's get this journey started! We're eagerly reviewing applications and can't wait to welcome our newest team member. At our company, we celebrate diversity and create an inclusive environment where everyone's unique talents shine. Join us in making work feel like play!
If you’re curious to learn more about the job, you’re welcome to contact Team Lead Ravneet Kaur (ravneet.kaur@nexigroup.com).
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