Egypt Job Openings
Kalasko
Content Ops
Cairo
FULL TIME & CONTRACT
September 9, 2024
We're a passionate startup at the forefront of AI-powered creator marketing. We're building a vibrant
community and revolutionizing the way brands connect with influencers. As our first employee in Egypt,
you'll play a pivotal role in establishing and scaling our operations hub.
Who You Are?
You’re a process-driven person with a passion for helping others. You thrive in systems and love organizing things. You possess exceptional problem-solving skills. You're a natural communicator, fluent in Arabic and English, with a deep understanding of the Saudi and Gulf markets. You’re experienced in the creator economy and understand its nuances.
What You'll Do
calls.
our services.
addressing their inquiries and
concerns promptly and
effectively.
requiring client clarification.
clients.
matches for each campaign.
performance issues.
are met.
milestone.
progress.
Procedures (SOPs) for the
operations team.
organizing frequently asked
questions (FAQs).
resolution.
and client briefs.
performance screenshots.
inactivity and flagging them to the
Creator Manager.
campaigns.
the number of creator
collaborations grows.
community and revolutionizing the way brands connect with influencers. As our first employee in Egypt,
you'll play a pivotal role in establishing and scaling our operations hub.
Who You Are?
You’re a process-driven person with a passion for helping others. You thrive in systems and love organizing things. You possess exceptional problem-solving skills. You're a natural communicator, fluent in Arabic and English, with a deep understanding of the Saudi and Gulf markets. You’re experienced in the creator economy and understand its nuances.
What You'll Do
-
Onboarding & Support:
-
Welcome creators to our platform
calls.
- Gather and record valuable client
our services.
- Serve as the main point of
addressing their inquiries and
concerns promptly and
effectively.
- Campaign Management:
- Review campaign briefs,
requiring client clarification.
- Clearly explain prepayment
clients.
- Collaborate with the Creator
matches for each campaign.
- Monitor ongoing campaigns,
performance issues.
- Manage the SLAs dashboard,
are met.
- Connect with clients after their
milestone.
- Analyze the client lifecycle
progress.
-
Process & Knowledge
- Develop and implement
Procedures (SOPs) for the
operations team.
- Build a comprehensive
organizing frequently asked
questions (FAQs).
- Escalate any unforeseen issues
resolution.
-
Creator Relations:
- Proactively reach out to creators,
and client briefs.
- Follow up with creators on
performance screenshots.
- Generate reports summarizing
- Engage inactive creators,
inactivity and flagging them to the
Creator Manager.
- Manage inbound chats received
- Campaign Support:
- Identify and address any issues
campaigns.
- Assist the team with fulfilling
the number of creator
collaborations grows.
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