Insurance claim expert

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
We are now looking for an

Insurance claim expert


to join our team working for a better future. The position is permanent and the preferred locations are Vaasa, Helsinki or Turku, Finland.


What will you be doing

As an Insurance Claim Expert, you perform a variety of insurance-related duties, with a focus on insurance claim coverage. You are responsible for processing daily operative notifications, particularly those related to cargo insurance claims, while also identifying recurring quality deviations or non-conformities throughout the life cycle and actively working towards their elimination. The successful candidate should be fully eligible to work in Vaasa, Helsinki or Turku without any need for sponsoring.

As Insurance Claim Expert, your work will focus on these responsibilities:

• Closely work with cross functional teams to collect costs and supporting documents in timely manner to enable maximum cost recovery
• Make sure that internal processes are fully aligned to follow the insurance requirements
• Provide subject matter expertise on the insurance process, from opening to closing of claims.
• Develop and maintain internal systems for data collection and entry, financial analysis, and report generation; create and update spreadsheets and logs as necessary
• Secure that relevant information is shared with key stakeholders to mitigate the negative impact on Wärtsilä and our customers
• Constantly share lessons learned with team members to improve the overall team and process performance
• Support Root Cause analysis/investigations
• Perform extra duties or special projects related to Quality Management System when requested
• Always act in a safe manner
• Focus on achieving results, together with team members.

To be successful in this role, we expect you to have:

• University degree on finance, business administration, or a relevant degree.
• Minimum 5 years of experience on complex insurance claim (especially cargo insurances) handling process including creating claim notifications, communicating with the internal and external stakeholders, creating and analysing reports
• Ability to understand different insurance types and coverages
• Capability of carrying out tasks individually as well as working effectively as part of a Team
• Competency on Microsoft Office, SAP knowledge is considered as an asset
• Fluency in English, both written and verbal.
• Willingness to travel for site inspections or meetings.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.
We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?
We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.
For further questions please reach out to Charlotte Back, Manager Product Non-Conformity Management, through email charlotte.back@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

Last application date: 06/09/2024

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.