Company
Great Lakes Insurance SE
Location
Munich , Germany
Great Lakes Insurance SE (Great Lakes), headquartered in Munich, Germany, is a white-label specialty provider and enabler for primary insurance, with branches in the UK, Australia, Ireland, Italy, and Switzerland, along with a subsidiary in the UK. As an integral part of Munich Re Group, we facilitate primary insurance specialty business for Munich Re’s Global Specialty Insurance (GSI) and primary insurance opportunities closely connected to the core business of Reinsurance. Our extensive license portfolio allows us to provide specialty insurance solutions in over 100 countries. Our core values emphasize taking responsibility for our actions, finding optimal solutions for our clients, collaborating as a team, and remaining versatile in an ever-changing world.
As a Business Process Manager, you lead the design, management, and transformation of Great Lakes' process landscape. As the methodology expert, you will drive process improvements and transformation initiatives, ensuring compliance with regulatory standards. You will work closely with senior management, Global Process Coordinators and Process Owners/Managers to shape "to-be" processes, support strategic decision making, and spearhead initiatives that enhance operational excellence.
We're looking for a proactive, detail-oriented professional to join our team and contribute to our organization's efficiency. If you're interested in a varied role with opportunities for growth and development and has a passion for organizational excellence and strategic thinking, we'd love to hear from you. Join us in shaping the future of our organization and making a positive impact on our business outcomes.


Your Job

• Oversee and continuously improve the process landscape, ensuring all processes are documented, maintained, and compliant with regulatory standards such as Solvency II and Ma Go
• Act as the methodological expert, providing advanced guidance on process modelling, optimization frameworks, and digital transformation opportunities
• Develop and implement of process control strategies in conjunction with the Risk Management Function in quality assurance, and assessment of process control effectiveness
• Perform the annual scope review cycle with Global Process Coordinators and Process Owners while ensuring best practices are followed
• Maintain process management records, documentation guides, and the Great Lakes Share Point site, ensuring these resources are current and accurate
• Drive the adoption and implementation of Adonis NP as the central process modelling tool, embedding advanced frameworks and methodologies across the organization
• Identify high-impact process improvement opportunities, using digital transformation tools (RPA, OCR, NLP) to enhance efficiency and reduce complexity
• Facilitate cross-departmental workshops and advanced training sessions to promote continuous process improvement
• Represent Great Lakes within the broader Munich Re Group, leading discussions and process reviews at workshops and meetings to drive organizational excellence

Your Profile

• Completed studies in business, engineering, or a related field with at least 5 years of experience in business process management, optimization, or re-engineering roles
• Expert-level knowledge of process management methodologies, tools (BPMN 2.0, Adonis NP), and techniques, with experience in leading process improvement and digital transformation initiatives
• Strong analytical and problem-solving skills, with demonstrated success in managing complex projects across departments
• Proficiency in Office 365 apps (Word, Excel, Power Point, Share Point) and process documentation tools
• Excellent communication, leadership, and stakeholder management skills, with the ability to influence and collaborate with senior management
• Strong written and verbal communication in English; German language skills are a plus

Preferred Qualifications:

• Passion for digitalization and new innovative technologies, sound understanding of digitalization tools like Process Mining, OCR, RPA, NLP and Workflow Automation
• Familiarity with process optimization methodologies like CIP, Kaizen, Lean Six Sigma, Kanban

Application Instructions
In order to consider your application, we require your application to be submitted via our online applicant portal. In addition to uploading your CV, we recommend writing a cover letter to tell us more about why the position is of interest to you.
About us


As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.
Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.
Sounds like you? Push boundaries with us and be part of Munich Re.
Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.


Unlock your potential

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Health management: focus on your physical and mental health far beyond legal requirements.
• Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.

• Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified.

Münchener Rückversicherungs-Gesellschaft
Laura Fuchs • HR Consultant
Königinstraße 107 • 80802 München • GERMANY