Germany Job Openings

Wipro Limited

Global Account Executive (Telecom) M/F/D

Munich

October 7, 2024

Munich, Germany
GSH
3111377

Job Description

Global Account Executive, Telecom (Germany)

This position is part of Wipro Germany (Gmb H)

The disciplinary manager for this position is Amit Kumar J

Your mission:

The Global Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account. You will be responsible for driving profitable growth from the account/s by:

Developing strategic relationships with decision makers and influencers in the customer’s organization
Creating and sharing sales success stories
Ensuring customer satisfaction through world class delivery

Your tasks will include:

The Global Account Executive develops and strengthens relationships with decision makers and influencers in the account. He/she drive penetration in various functions including outside CIO. He/she should become a trusted IT advisor to the customer and should participate in his strategic planning
The Global Account Executive builds a trusted group of referable contacts who can vouch Wipro. He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts. He/she ensures a balance of customer engagement across business, management and operations.

The Global Account Executive identifies opportunities of growth in the account/s and leads account strategy and planning. He/she drives penetration in the customer’s business units and maintains a comprehensive account growth strategy. He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan.
You will be responsible of mentoring and nurturing the next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience. You will communicate progress against account plan and other related developments to all relevant stakeholders.
The Global Account Executive ensures cross-geographic synergies in project management and delivery execution. He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer/s an enhanced delivery experience. He/she conducts regular delivery reviews to prevent cost and schedule overruns.
The Global Account Executive monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards. He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery
He/she optimally utilizes the resources towards effective implementation of development and delivery plans
He/she showcases Wipro’s solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings. You will push for higher value services and solutions to the customer in line with Wipro’s offerings.

Skills and experience:

At least 12+ years of experience in managing big accounts in the IT professional services field
Experience in global service delivery models
Strong background in Application Services, Engineering services and infrastructure services preferred, Digital and Cloud sales
Telecom industry domain expertise
Experience of working with clients in Germany and business fluency in English and German languages
Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization
Previous experience in managing 25+ million USD Annual portfolios

Candidates with disabilitiy and appropriate suitability are in favor.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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