Patrique Mercier Recruitment Nordic

Danish speaking Customer service for major Technology company - Remote in Greece

FULL TIME

November 20, 2024

Patrique Mercier Recruitment is a leading agency focused on connecting talented individuals with prestigious job opportunities in Greece. We are currently looking for a Danish Speaking Customer Service representative to join a major Technology company in a remote role based in Greece. This position is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will engage with Danish-speaking customers, assisting them with their inquiries, troubleshooting issues, and offering expert advice on the technological products and services. Your fluency in Danish will be essential in creating a positive and seamless experience for our clients. If you are eager to contribute to a leading technology brand while working from the comfort of your home, we invite you to apply!

Responsibilities:
  • Provide high-quality customer support through phone, email, and chat in Danish.
  • Assist customers with inquiries about technology products and services.
  • Resolve customer complaints and technical issues in an efficient manner.
  • Guide customers on product usage, features, and troubleshooting.
  • Maintain accurate records of customer interactions and feedback.
  • Stay up-to-date with product knowledge and industry trends to enhance customer interactions.
  • Collaborate with team members to improve service delivery and customer satisfaction.
Requirements:
  • Fluency in Danish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or a related field is preferred.
  • Genuine interest and knowledge of technology products.
  • Ability to work independently in a remote environment.
  • Proficient in using customer management software and digital communication tools.
  • Strong problem-solving skills with a customer-oriented approach.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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