Greece Job Openings
Motodynamics
IT Infrastructure Service Desk Agent
Athens
FULL TIME
November 22, 2024
Our vision is to create a world of sustainable mobility without boundaries.
We support diversity and cultivate an inclusive work environment where every member of the team can be his/her true self.
Through the iconic brands we represent – Yamaha, Porsche, Sixt – and our retail network Motodirect, we create emotions and transform lives through adventure, exploration, human connection.
We are looking for an IT Infrastructure Service Desk Agent to join our team and be part of our journey!
In your role you will need to:
- Set up workstations with computers and necessary peripheral devices (routers, printers, software etc.)
- Actively support and train users with Hardware, Software, and LAN in the form of IT Helpdesk Tickets on premises
- Collaborate with external partners for remote support of the Group’s branches
- Set up new users' accounts and profiles, deal with password- 2fa issues
- Manage user administration in Active Directory, Office 365
- Monitor and respond on Alerts (Ups, Antivirus, 365 Threats, Backup, Network disconnections)
- Investigate, test, install and upgrade new hardware/software products
- Participate in Operating systems patching procedure
- Identify computer or network equipment shortages and place orders
- Maintain hardware and software inventory
- Address issues with meeting rooms equipment
Who you are:
- Hold a degree in Computer Science or equivalent field of studies
- Up to 2 years of experience in a similar role, ideally in Technical Support, IT Administration, or a related field
- Experienced with Windows 10,11 - Microsoft Office Suite (Word, Excel, Power Point, One Drive, Etc.)
- Familiar with Active Directory, DNS, DHCP
- Basic knowledge of networking concepts (including TCP/IP)
- Will be considered as a plus: previous experience on Office 365, Microsoft Azure, Windows Servers, Mobile Device Management, Microsoft Intune, Microsoft Endpoint or IT certifications (Cisco, Microsoft, or other related fields)
- Team player, problem-solver and good listener
What’s in it for you:
- Join one of the Best Employers in Greece & Europe (Best Place to Work in Greece & Europe 2024) and be part of our transformative culture
- Join the forefront of innovation in the IT department of a leading automotive industry, where cutting-edge technology powers the future of mobility
- Be part of an inclusive working environment where you can be your true self, drive change and make a difference
For those who wish to thrive in a diverse and inclusive environment, don’t miss the opportunity to move, evolve, transform with us!
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