Greece Job Openings
Motodynamics
Warranty & Technical Standards Associate
Athens
FULL TIME
November 15, 2024
We are MOTODYNAMICS Group, and Movement is our Passion!
Our vision is to create a world of sustainable mobility without boundaries. We support diversity and cultivate an inclusive working environment where every member of our team can be his/her true self.
Through the iconic brands we represent – Yamaha, Porsche, Sixt – and our retail network Motodirect, we create emotions and transform lives through adventure, exploration and human connection.
We are looking for a Warranty & Technical Standards Associate to join our Yamaha Division and be part of our transformative journey.
Responsibilities
Requirements
Required Qualifications & Experience
Benefits
Benefits:
If you want to thrive in a diverse and inclusive environment, don’t miss the opportunity to move, evolve, transform with us!
Our vision is to create a world of sustainable mobility without boundaries. We support diversity and cultivate an inclusive working environment where every member of our team can be his/her true self.
Through the iconic brands we represent – Yamaha, Porsche, Sixt – and our retail network Motodirect, we create emotions and transform lives through adventure, exploration and human connection.
We are looking for a Warranty & Technical Standards Associate to join our Yamaha Division and be part of our transformative journey.
Responsibilities
- Submit and monitor warranty claims through the manufacturer’s system, ensuring all required documentation and repair information is accurate and complete
- Ensure all warranty work adheres to the manufacturer’s policies and guidelines to avoid claim rejections
- Liaise with service advisors, technicians, and parts departments to ensure clarity on claim requirements and warranty processes
- Regularly review warranty claims for accuracy and compliance; follow up on any rejected claims and make necessary corrections
- Manage chargebacks and ensure the dealership is reimbursed for all eligible warranty work
- Generate reports on warranty trends, costs, and claim statuses for management review
- Review, and revision of company’s dealers network technical standards, and issue guidelines, to ensure they align with Manufacturer’s regulations
- Ensure timely implementation and communication of any changes to existing standards
Requirements
Required Qualifications & Experience
- Bachelor's Degree in Engineering, or a related field
- 2–3 years of previous experience in automotive warranty administration or a related field
- Excellent command of Greek and English language (verbal & written)
- Familiarity with service and parts terminology and procedures will be considered as an asset
- Customer service experience is a plus
Benefits
Benefits:
- Join one of the Best Employers in Greece & Europe (Best Place to Work in Greece & Europe 2024) and be part of our transformative culture
- Make a difference in an Iconic Brand through your contribution
- Be part of an inclusive working environment where you can be your true self, drive change and make a difference
If you want to thrive in a diverse and inclusive environment, don’t miss the opportunity to move, evolve, transform with us!
We regret to inform you that this job opportunity is no longer available as it has expired
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