Τοποθεσία Αθήνα πριν 6 μέρες Ημ. ανάρτησης πριν 6 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Άλλη κατηγορία Κατηγορία θέσης Άλλη κατηγορία Εργασία από απόσταση κάποιες ημέρες Τηλεργασία Εργασία από απόσταση κάποιες ημέρες

We are MOTODYNAMICS Group, and Movement is our Passion!

Our vision is to create a world of sustainable mobility without boundaries.

We support diversity and cultivate an inclusive working environment where every member of our team can be his/her true self.

Through the iconic brands we represent – Yamaha, Porsche, Sixt – and our retail network Motodirect , we create emotions and transform lives through adventure, exploration and human connection.

We are looking for a Warranty & Technical Standards Associate to join our Yamaha Division and be part of our transformative journey.

Responsibilities

Submit and monitor warranty claims through the manufacturer’s system, ensuring all required documentation and repair information is accurate and complete

Ensure all warranty work adheres to the manufacturer’s policies and guidelines to avoid claim rejections

Liaise with service advisors, technicians, and parts departments to ensure clarity on claim requirements and warranty processes

Regularly review warranty claims for accuracy and compliance; follow up on any rejected claims and make necessary corrections

Manage chargebacks and ensure the dealership is reimbursed for all eligible warranty work

Generate reports on warranty trends, costs, and claim statuses for management review

Review, and revision of company’s dealers network technical standards, and issue guidelines, to ensure they align with Manufacturer’s regulations

Ensure timely implementation and communication of any changes to existing standards

Required Qualifications & Experience

Bachelor's Degree in Engineering, or a related field

2–3 years of previous experience in automotive warranty administration or a related field

Excellent command of Greek and English language (verbal & written)

Familiarity with service and parts terminology and procedures will be considered as an asset

Customer service experience is a plus

Benefits:
Join one of the Best Employers in Greece & Europe (Best Place to Work in Greece & Europe 2024) and be part of our transformative culture

Make a difference in an Iconic Brand through your contribution

Be part of an inclusive working environment where you can be your true self, drive change and make a difference

If you want to thrive in a diverse and inclusive environment, don’t miss the opportunity to move, evolve, transform with us!