Assist Team Head to supervise a team in providing sales support and agency administration operation to cope with on-going distribution channel business development within the Sales & Distribution Division

• Lead a team responsible for sales support and agency administration, ensuring successful implementation of distribution channel business development in the Sales & Distribution Division.
• **Ensure Compliance:** Monitor and maintain effective systems and controls for the accurate selection and administration of insurance intermediaries, strictly adhering to legal and regulatory requirements.
• **Licensing and Registration:** Handle the licensing and registration affairs of insurance intermediaries, manage enquiries and correspondences from regulators, and coordinate CPD and compliance training.
• **Interdepartmental Coordination:** Liaise with related departments for the preparation and regular review of agent/broker agreements, forms, and correspondences.
• **Support and Investigation:** Assist the Team Manager in investigating sales-related complaints and addressing audit issues raised by internal and external auditors and regulators.
• **Reporting and Risk Management:** Participate in various reporting tasks on intermediary management, risk management, and credit review within the Division.
• **Policy Review:** Perform regular reviews and updates of internal policies and procedures to align with regulatory requirements and Group standards.
• **Administrative Support:** Provide administrative support for sales campaign management and participate in special projects as assigned.

• **Self-Initiated and Reliable:** Demonstrate exceptional initiative, reliability, and attention to detail, with a willingness to take up additional responsibilities.
• **Great Teammate:** Flourish in a fast-paced environment, working independently with minimal supervision while being an effective great teammate.
• **Analytical Skills:** Exhibit excellent analytical, problem-solving, and interpersonal skills.
• **Language Proficiency:** Possess an excellent command of written and spoken English and Chinese.
• **Technical Skills:** Be proficient in Microsoft Word, Excel, Power Point, and Chinese word processing.

• **Educational Background:** Hold a university degree with related professional qualifications.
• **Experience Requirements:** Must have at least 4 years' experience in compliance and/or agency administration in the insurance or banking industry. Supervisory experience for a minimum of 2 years is required.
• **Knowledge of Regulations:** Display understanding of the Insurance Ordinance, Code of Conduct for Licensed Insurance Agents & Brokers, Personal Data (Privacy) Ordinance, and other regulations.