Asia World-Expo is a world-class exhibition, convention and events venue offering over 70,000 square metres of rental space. With 10 state-of-the-art, ground-level and column-free halls including the Asia World-Arena - the biggest purpose-built indoor seated entertainment arena in Hong Kong with a maximum capacity of 14,000; the Asia World-Summit - Hong Kong's largest indoor conference and banquet venue that seats 700 to 5,000 persons; and the Runway 11 - the venue's latest conference and function hall for 500 to 3,800 guests, Asia World-Expo is Asia's only column-free, ground-level exhibition, convention and events venue which is fully integrated with the World's Best Airport, Hong Kong International Airport (World Airport Survey by Skytrax).

The complex is located at the centre of an extensive and efficient air, land, and marine transport network which connects Hong Kong to China's Pearl River Delta and the world's business capitals. It is ideally suited to hosting world-class exhibitions, conventions, concerts, sports, and entertainment events.

Responsibilities

Manage and maintain AWEM security standards to protect life and property for all the events occurring in AWEM

Lead the Venue Operations Duty Team to ensure the venue operation are up to the AWE management expectation and standard

Implement and monitor the operating standard and process of Venue Operation Duty team and Security Control Room

Assist to monitor the performance and discipline of the Venue Operations Duty Team, Security Control Room and security service provider

Coordinate and liaise with Airport Authority, Tsing Ma Control Area, MTRC and relevant Government Departments and other stake holders on traffic, special parking arrangement, temporary carpark, roadworks, marshalling area and temporary traffic arrangement related to day-to-day and event related operation

Responsible for internal training for each role and job duties for both Venue Operations Duty Team and Security Control Room staff

Responsible for quality control and inspection on security personnel provided by the service provider is up to standard and meet the agreed Key Performance Indicators

Attend and responsible for real-time operation including incident handling

Plan and arrange related emergency drills and exercises such as Fire and Bomb Threat etc. for Venue Operations Duty Team

Manage and support internal stakeholders venue’s security-related meetings

Ensure house rules are up-to-date and properly executed at public circulation area and back of house area

Assist in administrative and reporting duties including manual, daily log, incident report, lost and found report and duty roster, etc.

Perform any ad-hoc assignments as and when required

Requirements

Bachelor degree in Business Administration, Property Management or related disciplines

Minimum 8 years working experience. Candidate with event security or logistic experience and working in a sizable organization or hospitality industry of which at least 3 years at managerial level, will be an advantage

Independent, self-motivated, attentive to details, systematic thinking; strong analytical and problem-solving skills

Strong leadership and interpersonal skills; able to work with people at all levels with professionalism and respect, with emphasis on client-centred service

Knowledge in local regulatory and legal requirements will be an advantage

Proficient in Microsoft Word, Excel, Power Point and Outlook and/or other new technology or digital applications

Excellent in both spoken and written Chinese and English

Shift duties is required and having valid driving-license is an advantage

Candidates with less experience will be considered as Assistant Venue Operations Manager

Interested parties please send your full resume stating present & expected salary to HR Department by email to [email redacted, apply via Company website]

Personal data collected will be used for recruitment-related purpose only.

Asia World-Expo Management Limited is an equal opportunities employer.

Full-time,Permanent