Hong Kong Job Openings
Boston Scientific Corporation
Customer Care Rep - S2
FULL TIME
September 14, 2024
- Provide support to customers with shipment and billing orders.
- Facilitate communication between the sales force and in-house contacts to resolve order processing and customer issues.
- Communicate back order and product allocation issues to the sales force.
- Assist the sales force in locating and transferring products as needed.
- Perform all entry-level tasks and demonstrate the ability to multi-task.
- Participate in specialty task teams (e.g., Bulk team, Iris team).
- Serve as a coach for new hire training.
- Participate in ongoing training, procedure review and development, reporting, and compliance activities.
- Any ad hoc projects.
- Minimum of 3 year of relevant experience with a degree or a higher diploma, or an equivalent combination of education and work experience.
- Strong communication and problem-solving skills.
- Ability to multi-task and work in a fast-paced environment.
- Experience in supply chain / logistics customer service or a related field is preferred.
- This role is deemed safety-sensitive and candidates will be subject to a reference check as a pre-employment requirement.
- Boston Scientific is committed to fostering a diverse and inclusive workplace.
Job Segment: Logistics, Supply Chain, Customer Service Representative, Supply, Operations, Customer Service
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