Hong Kong Job Openings

OCS Hong Kong Company Limited

Customer Service Clerk (Part-Time / Hourly)

PART TIME

September 2, 2024

OCS is a global logistics services provider under the group of All Nippon Airways, with over 60 years of experience in the courier industry. We connect the world with our teamwork by continuously creating new value in the field of global logistics.

To cope with our expansion in Hong Kong, we are inviting a high caliber to join with the requirements above:

Candidates who are interested in our job, please send a cv with your working experience, academic and professional qualifications, and expected salary and apply for the position via email to [email redacted, apply via Company website]

Your duties:
Handle external communication, including but not limited to emails, letters, or phone calls;

Carry out investigation and work closely with relevant parties;

Provide efficient responses via email, letter, and phone calls to help enhance customers' online and offline experience;

Perform administrative duties including but not limited to database maintenance, report preparation;

Work independently and collaboratively to resolve customer concerns in a professional manner;

Rotate job duties across different functions within the team to cope with operation needs;

Ad-hoc. assigned by the Manager.

How to join the OCSHK family:
HKDSE graduate or above;

Interested in air-freight logistics industry;

Good command of both written and spoken English and Chinese;

Japanese knowledge is not a MUST, but definitely has an advantage;

Proficiency in MS applications (Power Point, Excel, Word) and Chinese word processing;

Kind and polite, willing to take up the responsibility;

A "Can do" mindset and willingness to challenge yourself;

Basic knowledge and experience by using Call Center is preferable.

Your working schedule:
Part-Time: 5 half days work week (Monday - Friday)

0900-1300 OR 1400-1800

Hourly: Requested by the manager

The benefit that you will be entitled to:
Only application to Part-Time position

Maximum 14 days of annual leave.

OT pay allowance.

Bank holiday.

Discretionary Bonus.

Remuneration and other benefits will be commensurated with qualifications, experience, and interview performance. has an advantage;

Proficiency in MS applications (Power Point, Excel, Word) and Chinese word processing;

Kind and polite, willing to take up the responsibility;

A "Can do" mindset and willingness to challenge yourself;

Basic knowledge and experience by using Call Center is preferable.

Your working schedule:
Part-Time: 5 half days work week (Monday - Friday)

0900-1300 OR 1400-1800

Hourly: Requested by the manager

The benefit that you will be entitled to:
Only applicated to Part-Time position

Maximum 14 days of annual leave.

OT pay allowance.

Bank holiday.

Discretionary Bonus.

Remuneration and other benefits will be commensurated with qualifications, experience, and interview performance.

Interested parties, please send your detailed resume with current and expected salary, contact number and email address by clicking Apply Now.

(We regret only shortlisted candidates will be notified, personal data collected will be used for recruitment purposes only.)

**All applications applied through our system will be delivered directly to the advertiser, and the privacy of the personal data of the applicant will be ensured with security.**

Part-time,Temporary
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