Hing Fat Flower Group (HFFG) is a leading floral conglomerate in Asia. For over 40 years, our wholesale subsidiary Hing Fat Flower Wholesales Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China. Our retail subsidiaries HF Flora, Pacific Petals, Hing Fat Flower Market and Hing Fresh Global Sourcing; caters to different needs across multiple market segments, offering competitive fresh produce and unique floral services.
To cope with our expansion, we are looking for a high-calibre and energetic individual to join our winning team.
We are looking for a Customer Service & Sales Executive, who is highly self-motivated to cope with our diverse business expansion.
Job Responsibilities:
Reporting to Sales & Customer Service Manager you will be responsible for all aspects of Customer Service and administration work, including but not limited to
Responsibilities:
· Handle customer inquiries on email, phone call, Whats App and social media in a polite manner
· Coordinate with florists to ensure all orders are fulfilled per schedule
· Follow up with order status and respond customer in a timely manner.
· Build and strengthen relationship with customers.
· Ordering of floral items and supplies
· Issuing invoice to B2B and B2C customer
· Prepare regular sales reports to management
· Ad-hoc assignment is required
To qualify, individual must:
· Minimum 1 years or above customer service experience
· Attention to details, organized and a good team player
· Multi-task and learn fast
· Proven ability to prioritize workload
· Experience in online business / e-platflorm system/ ERP is a PLUS
· Good command of English, Cantonese and Putonghua
· Experience in Floral or Hotel industry is highly regarded
· Passion to flower is a bonus
Interested parties, please email to phyllis.lam@hffg.com.hk and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability. Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).
工作類型: 全職
時間：

• 星期一至星期五
• 假日
• 週末

福利：

• 有薪年假
• 員工購物優惠

教育程度:

• 副學士 / 高級文憑 (優先考慮)

工作經驗:

• customer service: 1 年 (必要條件)

求職申請截止日期： 2024/09/30