Hong Kong Job Openings

The Hong Kong Examinations and Assessment Authority

Data Centre Operations Assistant

FULL TIME

October 9, 2024

The incumbent will report to the team lead and provide the support for Data Centre
Operations, including:

(a) Provide routine operation support and system monitoring of IT systems and services;
(b) Carry out system operation according to defined procedures and escalate problems where
required;
(c) Perform scheduled IT system maintenance and housekeeping jobs;
(d) Assist in site preparation work, management of IT assets and external suppliers and response
to the ad-hoc incidents;
(e) Perform other support duties as assigned by supervisors; and
(f) Normally 8.8 hours shift from 8:30 am to 7:00 pm on weekdays, with standby shift in irregular
hours (including Saturday, Sunday and Public Holiday) by request.

Requirements:
(a) Form 7/ DSE graduate or above; computer-related qualification is an advantage;
(b) Experience in data centre operations/ help desk support is preferred;
(c) Good communication and interpersonal skills, willing to learn, responsible and can work
independently;
(d) On-the-job training will be provided.

Candidate with less experience or fresh graduates will also be considered.

Employment Terms: The remuneration package will be commensurate with qualifications and
experience. Appointment will be on a temporary contract with MPF benefits. Future employment
may be offered on renewable contracts subject to performance and staffing needs.

Date for Application Review: 23 October 2024
Applications would be considered until the post is filled.

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