Hong Kong Job Openings

The Hong Kong Examinations and Assessment Authority

Officer – Education Assessment Services (Assessment Administration Team)

FULL TIME

November 4, 2024

The appointee will be responsible to assist the Manager and Senior Officer to deliver
operations before, during and after a range of Territory-wide System Assessment (TSA) of Basic
Competency Assessment (BCA) Project and specified tasks assigned by the supervisors; provide
support for requisition and delivery of assessment materials; handle assessment
irregularities/enquiries/complaints; coach and train subordinates; carry out the special
arrangements for SEN students; carry out User Acceptance Test (UAT) according to the defined
system requirements and implement system health check after system enhancement with the
objective of contributing to the effectively administer the BCA Project; communicate and
coordinate with internal and external parties on the assessment operations to improve the
Division’s services and operations within the set instructions, guidelines and procedures of the
Education Bureau and the Authority.

Requirements:
(a) A Bachelor’s Degree in any discipline;
(b) At least 5 years of relevant administrative experience, with no less than 2 years of
supervisory experience;
(c) Experience in assessment/examination administration and/or customer service is an added
advantage;
(d) Proficient in computer applications including MS Word, Excel, Power Point and Chinese
word processing (knowledge on MS Access/Power BI or experience in UAT/data
processing will be an advantage);
(e) Good customer service skills, organisational skills, communication skills and time
management skills;
(f) Good command of spoken and written English and Chinese, with proficiency in Putonghua
would be an advantage;
(g) Meticulous and able to work under pressure with tight deadline.

Employment Terms: The remuneration package will be commensurate with qualifications and
experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF
benefits, medical and dental care. Future employment may be offered on renewable contracts
subject to performance and staffing needs.

Date for Application Review: 19 November 2024
Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and
earliest availability should be sent to the Manager - Human Resources, by quoting the position
applied and reference number via email at easd-recruit@hkeaa.edu.hk. Due to the secrecy
nature of HKEAA's job duties, applicants invited for interview may be required to make a
declaration of any conflict of interests. Applicants not notified within 8 weeks from the
application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified
candidates. Information provided relating to employment will be kept confidential and used only
for processing applications. For details, please refer to the Policy Statement on Equal
Opportunities and the Personal Information Collection Statement on the HKEAA website
(www.hkeaa.edu.hk).

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