HKU School of Professional and Continuing Education

Executive Assistant I (User Support) in the Research and E-Learning Unit

November 6, 2024


Duties: The appointee will be involved in administrative work in the E-Learning team. He/She will provide user support of the Learning Management System, assist in training events and marketing plans.
Key Responsibilities:
  • Provide user support to different stakeholders of the School’s Learning Management System by answering emails, hotline and help desk tickets;
  • Assist in planning and execution of E-Learning related training events;
  • Perform basic marketing tasks for promoting remarkable E-Learning development of the School;
  • Manage E-Learning blog and prepare marketing communication plans for branding on social media platforms;
  • Any other duties as assigned.
Requirements:
  • A Bachelor’s degree in Business and Administration, Hospitality or Event Management preferred;
  • 3 years of solid experience in customer service and event planning;
  • Skills and experience in multimedia and content marketing preferred;
  • Excellent communication skills required;
  • Good written and spoken English and Chinese (including Mandarin);
  • High proficiency in computer skills including MS Office and MAC OS operation.
Terms of Appointment: Salary placement will be commensurate with qualifications and experience. The contract will normally be for 2 years with the possibility of renewal subject to review. A contract-end gratuity (taxable) will be payable upon satisfactory completion of the contract. Medical and dental benefits, 18 days’ annual leave and the use of library facilities will be provided where applicable. The School also provides staff development opportunities.
Applications: Please send application quoting the reference number to the Human Resources Unit, HKU SPACE, Suites A & B, 12/F, United Centre, 95 Queensway, Admiralty, Hong Kong. You may apply online or download an application form at http://hkuspace.hku.hk/jobs or request one by fax (852) 2540 3271.
The information provided in an application will only be used for the purpose of consideration for appointment by HKU SPACE. Applicants not contacted within 8 weeks from the closing date may assume that their applications are unsuccessful. Unsuccessful applications will be kept for a maximum period of 24 months.

Closing Date for Applications: 20 November 2024

Posted on: 06-Nov-2024
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