Hong Kong Job Openings
Airport Authority Hong Kong
Operation Officer, Customer Service
November 19, 2024
- Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL)
- Assist VIPs in check-in arrangements, immigration and customs clearance
- Monitor the performance of suppliers / service contractors and conduct regular inspections at GVIPL / HKIAL
- Assist in managing the daily operations of GVIPL and HKIAL, e.g. inventory control and management
- Perform other customer service duties assigned by the Authority
- Required to work on shift duties
Requirements
- Degree holder with 1 year's relevant work experience, associate degree, or secondary level education with at least 5 years' work experience will also be considered
- Work experience in hospitality industry, upscale restaurants or retail stores is an advantage
- A good team player with good interpersonal, problem solving and organizational skills
- Independent and able to work under pressure
- Familiar with MS Office applications
- Proficiency in spoken and written English and Chinese, including Putonghua
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