Education and Experience

• Graduate degree from an accredited university in Business Administration, Hotel and Restaurant Management, And
• 4-year related experience in Hotel or any Revenue Management is preferred.

CORE WORK ACTIVITIES

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.
• Prepares the sales strategy meetings with critiques, findings and recommendations and ensure discussed strategies and action plan are effectively implemented
• Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
• Prepare monthly forecast and annual budget for room and catering.
• Perform/Supervise rate loading tasks in a timely manner to ensure offers are available for customers to book via hotel’s website or third-party channels and ensure rate parity across all distribution channels.
• Perform all Revenue Management month end reporting and critique and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
• Accurately generate, process and update Revenue Management reports and serve as primary source for majority of reporting and analytical needs for the Management team.
• Assist with system maintenance including but not limited to, managing hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.
• Assist with training of new associates as necessary on revenue management tools.
• Perform other reasonable job duties as requested.

MANAGEMENT COMPETENCIES
Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

o Sales Application Development - Sales Application Development-Translating business context and requirements knowledge into sales application design specifications that help the business achieve sales goals; managing the implementation and maintenance of sales applications.
o Sales Implementations - Sales Implementations-Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.
o Devising Sales Strategies and Solutions - Devising Sales Strategies and Solutions-Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
o Sales Opportunity Analysis Sales - Opportunity Analysis-Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
o Sales Ability: Persuasiveness - Sales Ability: Persuasiveness-Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.

• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension – Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.