Who we are

Founded in 1997, Konew Financial Express Limited, a principal member of Konew Fin Tech Group, is a leading company in mortgage loan and property Finance industry. With more than 200 employees in Hong Kong, Taiwan and China branches, we offer professional one-stop mortgage service and innovative solutions to satisfy our customer’s financial needs. We are committed to maintaining the first-class service and high standard of excellence. At its foundation are three core values — embrace courtesy, driving change and building capabilities, enabling us to achieve strategic ambition and drive sustainable business growth.

Join us now and be part of our exciting journey

At Konew, we foster a culture of innovation, continuous improvement and collaboration. We strive to develop our talent and support life-long learning to fulfil their personal growth and career aspirations. We offer resources, competitive salary package and good benefit to our employees to keep them engaged at work. We are also committed to creating a positive working environment which value a healthy work-life balance.

To cope with our rapid expansion, we are currently looking for high caliber and passionate individuals to join our growing team.

Main Duties & Responsibilities:
Introduce company's credit card to new customers by phone

Answer customer inquiries, including credit card applications and cases follow-up

Provide customers with the latest credit card offers

Establish and maintain good customer relationships, and provide professional advice to customers at all times

Provide professional and comprehensive services to potential customers

Support outdoor credit card campaigns

Support ad-hoc projects and tasks as assigned by superior

Requirements:
Tertiary education, or equivalent qualifications at HKQF level 4

At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage

Fluent in Cantonese, English and Mandarin

Aggressive, proactive and able to work under pressure

Excellent interpersonal and communication skills

Fresh grad also welcomed to apply

Out-going, proactive with good problem solving and customer service skills

Immediate availability is preferred

We offer:
Attractive remuneration package

Career progression opportunities

Discretionary performance bonus

Medical & Dental insurance

Birthday leave

Anniversary leave

Study leave

Study subsidy scheme

Employee property loan / personal loan scheme

Numerous other staff benefits

Full-time