Hong Kong Job Openings

HKT Teleservices

Temporary Customer Service Executive 短期客戶服務主任(6 months) (五天工作)

Sham Shui Po

CONTRACT

August 29, 2024

Job Description:
Your role

Handle customer telephone enquiries and provide resolution in daily operations
Support HKT financial services related follow up activities
Follow the pre-set procedures and workflows properly, complete the job in a professional manner
Proactively learn and grasp latest knowledge to facilitate proper discharge of daily duties
Discharge duty in a positive attitude so that company image can be safeguarded at all times
Carry out any ad hoc duties whenever appropriate to meet business needs

To succeed in this role

HKCEE/ HKDSE or above
Good command of both written and spoken English and Chinese
Strong with customer services skills, telephone manner and communication skills
Knowledge in computer applications e.g., Internet, Microsoft Office
Customer-oriented, Pro-active, willing to learn, able to work independently
5-day work per week; Shift duty is required
Candidates with more experience will be considered as Senior Customer Officer

➤ Interested parties please click "Apply Now ".
有意應徵者請將CV傳送至Whats App 9020 1638或填寫網上申請表: https://forms.office.com/r/Hg MT1r KYyx
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About HKT Teleservices
HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xian. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world's population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today's dynamic marketplace.
Website: https://www.hktteleservices.com/
Job Types: Temporary, Contract
Contract length: 6 months
Pay: $16,000.00 - $18,000.00 per month
Schedule:

Day shift
Early shift
Holidays
Late shift
Shift system
Weekend Availability

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)
Cantonese (Required)
Mandarin (Required)

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