We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
AT SAP, YOU CAN IMPACT THE WAY BUSINESS IS RUN
Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better.


PURPOSE AND OBJECTIVES
Interested in innovative technology with an exposure to a global customer base? Then this is an opportunity for you. We are seeking individuals who are passionate in ensuring our customers take advantage of the latest technology to gain competitive advantage and drive business innovation.
We support SAP customers in managing the Application Lifecycle through all phases from Requirements through Build, Test and deploy to production.


SAP Customer Success - Intelligent Delivery Group (IDG) offers comprehensive Engineering Services for each aspect of customers’ ALM project implementation including knowledge transfer. The Support engineer adopts the key methodologies of Solution Support through a holistic engagement. This engagement involves the need to understand the core business process, the end-to-end customer solution and system landscape.
This role will be based in the Center of Expertise (Co E) in SAP Hungary an established organization supporting the largest companies running SAP in Europe, Middle East, and Africa (EMEA).


JOB TASKS & RESPONSIBILITIES
Application Lifecycle Management (ALM) : Business Process Management (process documentation), Test Management, Change Management, Deployments, System & Business Process Monitoring, Alerting.
Deliver ALM / BTP Service portfolio to SAP Premium Customers in EMEA.
Understand the latest in Dev Ops for the SAP world
Understand the latest developments and capabilities SAP Business Technology Platform, Cloud ALM, Cloud Application Programming, Dev Ops & partner solutions
Understand and deliver Co E Engineering Services for SAP’s key customers.
Embrace the functionality and technical capabilities of SAP product releases
Deliver onsite and remote services for global customers.
Demonstrate flexibility and adaptability for customer travel.
Understand the needs and requirements of Solution Optimization, Process automation and Solution High Availability.
Adopt the methodologies Co E Engineering Services and execute the objectives.
Provide clear recommendations and guidance to promote the added value from a service.


On the job training will be provided to enhance core competencies and to extend responsibilities and ownership for critical customer engagements.


EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Technical inquisitive nature with strong analytical and problem-solving skills.
General IT technical skills
Strong Communication skills and business acumen.
Strategic thinking
Customer centric with clear organizational skills.
Comfortable working under own initiative.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 403140 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.