Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your experience in operational risk and your understanding of the financial industry into Citi’s Operational Risk & Control Team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Through managing the day-to-day processes, Citi’s Operational Risk & Control Team plays a pivotal role in supporting Citi’s mission. The Risk & Control function is responsible for driving the Risk and Control framework and Governance across the various Operations business areas.

We are seeking a Business Risk & Controls Lead for Payroll & Supplier Strategy to join our dynamic team. Your job will be focused on assessing the risk profile of payroll and supplier strategy processes and developing a robust risk framework that pro-actively identifies and mitigates emerging risks. The role is also expected to bring thought leadership to the business and be an integral part of the R&C team.

This R&C position covers Europe, Middle East and Africa (EMEA) for Cash Services Operations, which is responsible for critical cash functions such as Global Payroll Services and Supplier Strategy teams.

What you’ll do

• Work with business/functional leaders in Payroll and Supplier Strategy to ensure compliance with applicable EMEA regulatory & policy requirements.
• Assess and strengthen the control environment by working closely with Payroll and Supplier Strategy Operations teams, as well as Operational Risk Management (ORM), Compliance, Internal Audit, Legal, Operations and other cross functional partners
• Execute governance model, embedding practices which mitigate risk.
• Establish the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Independently assess risks for the Payroll/Supplier Strategy Cash Services functions and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Prepare accurate and appropriate reporting of operational risks to senior management and the Board of Directors.
• Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks.
• Analyse operational risk data and indicators to identify areas of excessive risk, escalates situations that pose excessive risk(s), and engages with relevant functions to mitigate those risks.
• Identify root causes of major internal losses and ensures actions are taken to reduce the risk of loss from similar causes.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
• Escalate, manage and report control issues with transparency.

What we’ll need from you

• 10+ years’ experience in Risk & Controls, preferably in financial services; Experience in Third Party Management, Payroll or Supplier Strategy/Services are also preferred.
• Experience managing large projects in complex operational environments.
• Ability to work effectively in a cross-functional organization. Ability to balance strategic priorities with tactical actions. Proven track record and accountability in making quick decision that have an immediate impact on business financials.
• Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge.
• Excellent communication skills required in order to facilitate reviews with senior stakeholders and control partners.
• Effective organizational influencing skills.
• Excellent problem-solving skills, ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

What we can offer you
By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work model)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Risk Management-
Job Family:
Business Risk & Control-
Time Type:
Full time-
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