Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Opportunity

Leads all Services delivered from the D2P and R2R organizations to Roche countries and respective end users and business units. Responsible (end to end) for quality, efficiency and cost of desk delivery within the dedicated operations. Ensures efficient and effective delivery of operational plans based on agreed processes, standards and tools. Supports the partnership between the RSS and assigned business/sites/locations to maximize the existing services, and ensure services are reliable, adhere to the business needs and have global/regional consistency with appropriate cost/benefit. Responsible for the operations including training, workforce management, reporting/analytics of key KPIs and metrics. Also responsible for core business procedures and support for core operating processes (Knowledge Management, Incident Management, Request Management). Identifies, coaches and develops employees ensuring the efficient operation of the function.

• Reporting to the Network Manager
  
• actively pursues the implementation of the E2E BPM strategy.
  
• is responsible for global, cross divisional state-of-the-art process design within his/her business process area within the E2E process
  
• is the empowered decision maker for his/her area across divisions and in line with the E2E Business Process Management guardrails from the GBPM
  
• works closely with the E2E GBPMs & GBPS network to ensure fit-for-purpose solutions
  

Who You Are:

• Bachelor's degree in Finance, Business Administration, Informatics, Engineering or a comparable education
  
• 5 - 7 years professional experience
  
• preferably in Business Process Management, Information Management / IT, Finance/Procurement, Risk/Internal Control Management, Accounting, Audit
  
• Strong E2E business process area understanding and deep process knowledge as well as technical expertise for his/her dedicated area (Accounts receivables / Treasury)
  
• Strong technical competencies in SAP FI/CO, IFRS Accounting, ICFR, Procurement, Transparency Laws and Regulations
  
• Proven methodological skills e.g. BPM, Six Sigma (DMAIC), agile ways of working (Scrum), continuous improvement (Lean, PDCA, Kaizen)
  
• Agile mindset (speed, stability, flexibility) - works according to and brings in the agile mindset and concepts in daily operations
  
• Good collaboration, teamwork and interpersonal skills
  
• Strong analytical thinking and problem solving mindset
  
• Proven customer-centric mindset (internal & external)
  
• High attention to quality and details
  
• Highly comfortable with handling ambiguity and taking decisions
  
• Experience in working in multicultural teams, organizational and project management skills, especially in matrix structures, considering/balancing interests of senior stakeholders from different functions
  
• Strong influencing skills and ability to work in complex global networks with international teams
  
• Extensive change management and conflict management skills and experience
  
• Business fluency in English
  
• Willingness to travel internationally (up to 10%)
  

In exchange we provide you with

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
  
• Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (1 office day/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
  
• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
  

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/budapest-data-privacy-notice-candidate

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.