Overview: Responsibilities:

• Customer support on technical requests/questions->Solve incoming parts identification tickets and technical questions regarding spare parts
• Customer support for cabinet refurbishment->Solve incoming rebuilding tickets
• Definition of KITs and assembly groups
• Cooperate with R&D departments in case of replacement or further clarification
• Reading 2D drawings
• Seek opportunities for process, workplace and quality improvement
• Cooperation on actual projects, business needs
• Respect EHS rules
• Respect company ethic rules

Qualifications: Qualifications:

• Technical background/experience
• Capable to read 2D drawings
• Ability to work in international team->Enhanced knowledge of English language
• Open personality and ready to learn
• Problem solving skills
• Customer focused

• Mechanical engineer degree
• Refrigeration segment experience
• Experience in SAP environment
• Czech language
• Worked already with Solid Edge

• Competitive Salary: Attractive compensation package commensurate with experience;
• Work Environment: Dynamic and inclusive work culture with a focus on innovation and collaboration;
• Professional Growth: Opportunities for continuous learning and career advancement within a global company;
• Benefits: Comprehensive benefits package.