1. To oversee the operations of a call center team, ensuring that customer service standards are met and that team members are effectively managed and supported. This role involves supervising call center agents, monitoring performance, implementing best practices, and ensuring that both operational and customer service goals are achieved. 2. Align communication with Spare part warehouse, Service center
Requirements : • Minimum 1 year experience in Supply Chain for Call Center • Background in customer service or support roles, particularly in a supervisory or managerial capacity • Having Experience in managing or overseeing operational functions, including workflow optimization and resource management. • Having Experience in Managing relationships with vendors or suppliers, particularly if the call center relies on external services or products • Minimum Senior High School major technical machine or electro