Indonesia Job Openings

Panin Dai-ichi Life

Outbound Call

Jakarta

September 6, 2024


Responsibilities:
  • Menghubungi pemegang polis melalui telepon untuk melakukan welcome call sesuai dengan naskah
  • Memberikan informasi pertanyaan nasabah terkait polis
  • Menangani keluhan nasabah selama panggilan berlangsung, menindaklanjuti dan memantau hingga keluhan diselesaikan
  • Mencatat hasil tindak lanjut ke sistem
Key Requirements:
  • Komunikasi yang baik, proaktif, dan kerja tim yang baik
  • Minimal memiliki gelar diploma di bidang yang relevan
  • Bersedia bekerja berdasarkan kontrak dengan pihak ketiga
  • Minimal 1 tahun pengalaman kerja sebagai call center inbound atau outbound di industri asuransi jiwa/perbankan
  • Fasih berbahasa Inggris
  • Bersedia ditempatkan di Kantor Pusat kami di Panin Dai-ichi Life Center di Jakarta Barat


hrd@panindai-ichilife.co.id
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